Institutional Effectiveness

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Institutional Effectiveness (IE) | The systematic use of evidence within and across the institution used to inform decision-making, planning, continuous improvement, and overall effectiveness; the core functions that support this effort include strategic planning, assessment, institutional research, accreditation, and program review (CIP).

Institutional Effectiveness Staff

Brian J. Bartolini — Senior Associate Vice President/Chief Institutional Effectiveness Officer, Dr. Bartolini, a member of the PC community since 1998, among other responsibilities, he leads the campus’ assessment programs and regional accreditation activities. Bartolini is responsible for leading campus-wide assessment programs and regional and specialized accreditation efforts, as well as supporting the college’s strategic planning efforts. He also provides leadership and support in the areas of campus academic policy, academic support and advisement, academic records, scheduling and registration, enrollment management and retention, sponsored research and programs, and student engagement in learning.

Rachel S. d’Oliveira — Associate Director of Assessment, Rachel d’Oliveira has worked at PC since 2013. Her responsibilities include coordinating campus-wide surveys and other assessment measures; recording department and program plans for the College’s assessment program; and assisting with the coordination of the Continuous Improvement Program. d’Oliveira earned both her bachelor’s degree in mathematics and a master’s degree in business administration from PC.

Catherine A. Gagne — Executive Director of Assessment, Catherine A. Gagne has worked at PC since 2004. As executive director of assessment, Gagne is responsible for the coordination, implementation, and analysis of a comprehensive program of assessment at the College. In particular, she assists departments, programs, and offices with assessment planning and activities, gathers and analyzes assessment data and prepares related reports, and manages selected assessment projects and programs. Gagne earned her bachelor’s degree in health care administration and sociology from Stonehill College as well as a master’s degree in business administration from the University of Rhode Island.

Eileen Richardson – Assistant Director of Institutional Research in the Office of Institutional Research (OIR) at PC since 2018. Richardson has a Master of Science in Business Analytics from Providence College as well as an MBA in Global Business Leadership from Johnson & Wales University; her work is pivotal in advancing data-informed practices. Richardson collaborates closely with multiple departments and external partners, fostering strong professional relationships. She manages the college’s official data files and deploys strategies including using new technology that results in more efficient processes in the use of college data.  Richardson also conducts original studies that inform academic planning and supports student success.

April R. Roberts — Research Analyst, April Roberts is the Research Analyst in the Office of Institutional Research (OIR). Her career at PC began in 2018. Her responsibilities include gathering, analyzing and reporting institutional data for internal and external reporting, survey completion and a variety of special projects. Roberts earned her bachelor’s degree in management and computer information systems from Rhode Island College.

Melanie R. Sullivan — Executive Director of Institutional Research, Melanie Sullivan is the Executive Director of the Office of Institutional Research (OIR). Her career at PC began in 2014. She is responsible for managing the day-to-day operations of the OIR, which include providing accurate data and analytical support for institutional reporting, policy development, and academic planning. She also conducts original studies that support efforts to improve institutional effectiveness. She further serves as a resource for offices and departments in need of research expertise for projects and initiatives that serve the College. Sullivan earned her bachelor’s degree in psychology from Wellesley College and a master’s degree in higher education administration from Boston College.